Primary Location:
Vista-Melrose
Locations:
Vista, CA US
Additional Locations:
Vista-Melrose; Escondido
Job Type:
Full-time
WorkBest Job Category:
Category A – 100% in the office
Job Category:
Retail Bank
Required Experience:
3-7 years
Overtime Status:
Exempt
Job ID:
246892
Multi-Site Bank Manager
- Career Growth — promotional opportunities
- Incentive program based on performance
- Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees
- Health, Dental, Vision, 401k match and Life Insurance
- Employee Assistance Program
- Tuition Assistance Program (Full Time)
- Financial Coaching and Benefit Guidance
- Floating Cultural Holiday
- Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
- Retirement Plan
- Employee Stock Purchase Plan
Leadership Activities:
- Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers.
- Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities.
- Deliver daily coaching and evaluations for effective execution.
- Provide effective new consumer onboarding and engagement by routinely strengthening new and current customer relationships, introducing new and existing customers to Comerica’s products and services, and addressing customer questions.
- Responsible for the acquisition of consumer business through the effective use of leadership activities.
- Participate in community involvement activities to increase bank outreach and foster new business client relationships at the banking center.
- Identify opportunities to introduce customers to partners at appropriate moments.
- Encourage referrals from client relationships and COI’s
- Develop and manage a high-performing team. Directly manage the day-to-day Human Resources processes for employees, including selection, training, performance management, disciplinary actions, individual career development, recognition, and retention.
- Accountable for the compliance with applicable federal, state, and local laws and regulations; and Comerica policies and procedures. Recommend corrections when necessary.
- Ensure completion of necessary compliance related training for the colleagues at their banking center(s).
- Lead, coach, evaluate, and impact the overall management evaluation of operational and risk activities, and results within the Banking Center.
- Approve transactions within authorities.
- Manage the execution of opening/closing procedures.
- Lead, manage and coach team to be able to assess customer and prospect needs and offer appropriate solutions.
- Ensure all colleagues, demonstrate the knowledge and skills to execute on customer needs.
- Proactively seeks to learn about new products, services, technologies, and customer service tactics; teaches others.
- Educate and fulfill customer requests, routine and complex.
- Resolve complex customer complaints.
- Impact the customer experience by leading, managing, and coaching colleagues using the defined customer experience guidelines.
- Lead, coach, evaluate, and impact the overall management of colleague efforts involving Banking Center Collaboration, i.e., referrals and closed business and the activities that support partnerships.
- Partner with defined Small Business Banker to grow business revenue and business customer experience.
- Proactively identify opportunities to introduce customers to partners.
- Bachelor’s Degree OR 4 years of relevant experience
- 3 years of experience in management with staff development
- 3 years of experience in Consumer/Business sales development
- 1 year of experience utilizing Microsoft Office Products, including Word, Excel, and PowerPoint
Vista-MelroseMonday-Thursday 8:30am-5:30pm; Friday 8:30am-6:30pm; Saturday 8:30am-1:30pm. Full time hours will be scheduled within timeframes listed.
Salary:
For candidates hired in the state of California, the expected salary/On-Target Earnings (OTE) range for the role is currently:
- California – $71,500 – $115,500 Annually
Salary Range(s) is subject to change. Comerica Bank takes several factors into account when determining individual starting pay. These include but are not limited to position, grade level, location/metropolitan area, skillset, and peer compensation. Comerica Bank considers the employer’s work location to determine the pay range.